TPI Corporation and Subsidiaries Privacy Policy:
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AS WELL AS WHAT CHOICES AND RIGHTS YOU MAY HAVE IN THIS REGARD. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, YOU SHOULD NOT ACCESS OR USE THE SITE OR OUR SERVICES.
THE SITE IS INTENDED FOR USERS LOCATED IN THE UNITED STATES AND ARE NOT INTENDED FOR USERS LOCATED IN OTHER COUNTRIES, INCLUDING THE UNITED KINGDOM, EUROPEAN UNION, AND EUROPEAN ECONOMIC AREA.
1.INTRODUCTION AND PURPOSE
TPI Corporation (referred to herein as “TPI”, “we”, “us”, and “our”) is committed to protecting the privacy and security of the personal information we may collect, use, share, and otherwise process. We also believe in transparency, and we are committed to informing you about how we treat the personal information that we collect and process.
This Privacy Policy (the “Policy”) describes our practices for handling personal information collected when you visit our website, www.tpicorp.com, or any other websites, portals, platforms, other online solutions, products, or services that link to this Policy (collectively, the “Site”).
BY ACCESSING, VISITING, BROWSING, OR USING OUR SITE, REGISTERING OR SUBMITTING YOUR INFORMATION THROUGH OUR SITE OR OTHERWISE ORDERING OUR PRODUCTS OR INTERACTING WITH US, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY.
2. INFORMATION WE MAY COLLECT
We may collect the following information from you when you visit the Site for the purposes listed below. The information we collect depends upon things such as the nature of our relationship, the method you communicate with us, and the purpose of your interaction with us. We may collect information that could directly or indirectly identify you as an individual from you, your devices, your interactions with our Site, and/or from third party sources.
Contact Information: When you visit or use the Site, contact us via a contact form on the Site, submit a comment or question, or otherwise provide us your personal information, we may collect your first and last name, email address, telephone number, or other contact details.
Account Information: When you create an account through the Site, we may collect additional information such as your name, email address, telephone number, business name, username, password, and security questions to access portions of the Site where such information is required.
Device and Usage Information: When you visit or use the Site, we may automatically collect certain usage or network activity information from your browser or your mobile device, which includes the date and time of your visit, your Internet Protocol (IP) address or unique device identifier, your operating system, domain server, your browser type, responses to advertisements on sites and mobile applications where we advertise, access time, and data about which pages you visit.
Cookies and Similar Technologies: We may use cookies, pixels, and similar technologies as described in the “Cookies and Similar Technologies” section of this Policy.
Geolocation Information: This may include the IP address or other location information transmitted by a mobile or other device (depending upon your settings) when you interact with the Site.
Communications Data: If you contribute to the Site, provide us with feedback, ask us questions, or otherwise communicate with us, in addition to your Contact Information, we will collect the subject matter of your message and any content or other information that you choose to provide.
Professional Relationship Information: This may include business name, professional title, business phone numbers, business address, and contact details of a point of contact for the business.
Other information that you voluntarily share with us to facilitate use of the Site which is not specifically listed here. We will use such information in accordance with this Policy, as otherwise disclosed at the time of collection, in accordance with our applicable agreement with you, or to the extent necessary for providing the Site.
You may choose not to provide us with any personal information, but you may not be able to access portions of the Site that require personal information.
3. HOW WE MAY USE YOUR INFORMATION
We may use the information described above in connection with the following purposes or otherwise to the extent permitted by law:
We may also use your information to accomplish any other purpose related to and/or ancillary to any of the purposes described in this Policy, for which your personal information was provided to us, or for which we have a legal basis under applicable law. We may create, disclose, and otherwise use information as de-identified or aggregated data which, upon aggregation and de-identification, are no longer treated as personal information subject to this Policy.
4. HOW WE MAY DISCLOSE YOUR INFORMATION
We may disclose or share your information described above in the following contexts or as otherwise permitted by applicable law:
We may also disclose the personal information we collect to our analytics vendors and partners to develop aggregate analytics and business intelligence for our advertising and marketing purposes. For example, we use personal information to create custom audiences and measure the success of promotions.
5. COOKIES AND SIMILAR TECHNOLOGIES
Cookies: A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” or “permanent” cookie). “Session” cookies are temporarily stored on your device and only last until they expire at the end of your browsing session. “Persistent” or “permanent” cookies remain stored on your device until they expire or are deleted by you. Local stored objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the website you are visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website. You can block and control cookies using the information noted below. If you block all cookies, certain functionalities on the Platform may not work.
Other Similar Technologies
In addition to cookies, there are other automatic data collection technologies, such as Internet tags, web beacons, pixels (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as you navigate through and interact with a website. For example, pixels are small images on a web page or in an email that collect information about your browser or device and can set cookies. UTM codes are strings that can appear in a URL when you move from one web page or website to another. The string can represent information about your browsing, such as which advertisement, page, or publisher sent you to the receiving website.
Choices About Cookies
Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being stored. Adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, you should review your web browser settings after you have changed your cookie settings.
If you decline the use of cookies that we may use, you may not have access to the full benefits of the Site. Further, your opt-out applies to the web browser you use, so you must opt-out of each web browser on each computer you use. Once you opt-out, if you delete your browser’s saved cookies, you will need to opt out again. In addition, adjusting the cookie settings on the Site may not fully delete all of the cookies that have already been created. To delete them, visit your web browser settings after you have changed your cookie settings on the Site.
6. RETENTION OF PERSONAL INFORMATION
We retain and use your other information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to provide our services, and to enforce our agreements.
We take reasonable steps to delete the personal information we collect when: (1) we have a legal obligation to do so; (2) we no longer have a purpose for retaining the information; or (3) if you ask us to delete your personal information unless we determine that doing so would violate our existing, legitimate, legal, regulatory, dispute resolution, contractual, or similar obligations. We may also delete your information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete personal information, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.
To the extent permitted by law, we may retain and use anonymous, de-identified, or aggregated information for performance reporting, benchmarking, and analytic purposes and for product and service improvement.
7. SECURITY AND PROTECTION OF PERSONAL INFORMATION
We recognize the importance of safeguarding your personal information and we endeavor to maintain reasonable and appropriate physical, technical, and organizational safeguards to protect your personal information against accidental loss and unauthorized access, use, alteration, or disclosure, and to detect fraudulent identity verification activity and mitigate risks concerning your personal information.
While our security measures seek to protect your information in our possession, no security system is perfect, and no data transmission is 100% secure. As a result, while we strive to protect your information, we cannot guarantee or warrant the security of any information transmitted to or from the Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
8. YOUR RIGHTS AND CHOICES REGARDING PERSONAL INFORMATION
Please use the “Contact Us” details provided at the end of this Policy to exercise your rights and choices under this Policy. If you would like to manage, change, limit, or delete your personal information, or if you no longer want to receive any email, postal mail, or telephone contact from us in the future, such requests may be submitted via the Contact Us details at the end of this Privacy Policy. We honor such requests when we are required to do so under applicable law.
Email Opt-Out. If you no longer wish to receive communications from us via email, you may opt-out by clicking the “unsubscribe” link at the bottom of our emails or by contacting us via the “Contact Us” details at the end of this Policy and providing your name and email address so that we may identify you in the opt-out process. Once we receive your instruction, we will promptly take corrective action.
Accuracy and Updating Your Information. Our goal is to keep your personal information accurate, current, and complete. If any of the personal information you have provided to us changes, please update it in your user/account profile, or let us know via the “Contact Us” details at the end of this Policy. We are not responsible for any losses arising from any inaccurate, inauthentic, deficient, or incomplete personal information that you provide to us.
Complaints. If you believe your rights relating to your personal information have been violated, please contact us via the “Contact Us” details provided at the end of this Policy.
9. INDIVIDUAL RIGHTS
To the extent you are a resident of certain U.S. states with comprehensive state privacy laws, you may be eligible for one or more of the following consumer rights where authorized by applicable U.S. state privacy laws. This section provides an overview of these rights which we honor where required by applicable law:
If you have questions or concerns regarding this Section or would like to exercise your consumer rights (to the extent available under applicable U.S. state privacy laws), please use the “Contact Us” details at the end of this Policy.
10. THIRD-PARTY WEBSITES
This Policy only applies to the Site and it does not apply to any third-party websites or applications.
The Site may contain links to, and media or other content from, third parties. These links are to external resources and third parties that have their own privacy policies. Because of the dynamic media capabilities of the Site, it may not be clear to you which links are to external, third-party resources. If you click on an embedded third-party link, you will be redirected away from the Site to the external third-party website. You can check the URL to confirm that you have left the Site.
We cannot and do not (1) guarantee the adequacy of the privacy or security practices employed by or the content and media provided by any third parties or their websites, (2) control third parties’ independent collection or use or your information, or (3) endorse any third-party information, products, services or Site that may be reached through embedded links on the Site. Any information provided by you or automatically collected from you by a third party will be governed by that party’s privacy policy and terms of use. If you are unsure whether a website or application is controlled, affiliated, or managed by us, you should review the privacy policy and practices applicable to each linked website or application.
11. CHILDREN’S PRIVACY
The Children’s Online Privacy Protection Act (“COPPA”), as well as other data privacy regulations, restrict the collection, use, or disclosure of personal information from and about children on the Internet. Our Site are not directed to children under the age of 18, nor is information knowingly collected from children under the age of 18. If you are under 18, please do not use or provide any information on the website or through our Site (including, for example, your name, telephone number, or email address). If we learn that we have collected or received personal information from a child under the age of 18 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it. If you believe we might have any information from or about a child under the age of 18, please contact us via the “Contact Us” details provided at the end of this Policy.
For more information about COPPA, please visit the Federal Trade Commission's website at:
https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule.
12. UPDATES AND CHANGES TO THIS POLICY
We may add to, change, update, or modify this Privacy Policy from time to time. Should this Privacy Policy change, we will post all changes to this Privacy Policy on this page and any such changes, updates, or modifications will be effective immediately upon posting. If we make material changes, we will also notify you through a notice on the homepage of the Site for a reasonable period of time. We may also, in our discretion, notify you of changes to this Privacy Policy via email. The date on which this Privacy Policy was last modified is identified at the beginning of this Privacy Policy.
You are expected to, and you acknowledge and agree that it is your responsibility to, carefully review this Policy prior to using the Site, and from time to time, so that you are aware of any changes. Your continued use of the Site after the “Last Updated” date will constitute your acceptance of and agreement to such changes and to our collection and sharing of your information according to the terms of the then-current Privacy Policy. If you do not agree with this Policy and our practices, you should not use the Site.
13. CALIFORNIA RESIDENTS
The following supplements the information contained in the Privacy Policy, applies solely to all natural persons residing in the State of California (“Consumers”), and is intended to comply with our obligations under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights of 2020, and its implementing regulations (collectively referred to as the “CCPA”). Any terms defined in the CCPA shall have the same meaning when used herein.
Notice at Collection - we collect the following categories of Personal Information from California consumers:
Identifiers
Examples: A real name, alias, postal address, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
Sold or Shared? We do not sell or share this category of personal information.
Personal information described in Cal. Civ. Code § 1798.80(e)
Examples: A name, signature, physical characteristics or description, address, telephone number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information.
Sold or Shared? We do not sell or share this category of personal information.
Commercial Information
Examples: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Sold or Shared? We do not sell or share this category of personal information.
Internet or other similar network activity
Examples: Browsing history, search history, information regarding a consumer's interaction with an internet website application, or advertisement.
Sold or Shared? We do not sell or share this category of personal information.
Geolocation data
Examples: Physical location or movements.
Sold or Shared? We do not sell or share this category of personal information.
Sensory data
Examples: Audio, electronic, visual, or similar information.
Sold or Shared? We do not sell or share this category of personal information.
Professional or employment-related information
Examples: Current or past job history or performance evaluations.
Sold or Shared? We do not sell or share this category of personal information.
Sensitive Personal Information
Examples: Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account, contents of mail, email, and text messages unless the business is the intended recipient of the communication, .
Sold or Shared? We do not sell or share this category of personal information.
**We only collect Sensitive Personal Information for legitimate business purposes appropriate for the use and disclosure of Sensitive Personal Information as defined in the California Privacy Laws, and do not otherwise use it to infer characteristics about you.
Categories of Sources: We have collected the Personal Information in this Privacy Policy form you directly when you provide it to us, automatically as you navigate through our Sites, and from our business partners, as applicable.
Business and Commercial Purposes for Collecting: We have collected the categories of Personal Information listed above for the purposes identified in the “How We May Use Your Information” in Section 3 of this Privacy Policy.
Categories of Personal Information Disclosed for a Business Purpose: We have disclosed the following categories of personal information to third parties for a business purpose during the preceding 12 months:
These categories of personal information have been disclosed for a business purpose to the following categories of third parties:
Service providers or contractors (for services such as data analytics, data storage, mailing, marketing and advertising, payment processing, website and platform administration, technical support, security monitoring, and operating systems and platforms).
Third parties with your consent
Prior to disclosing any personal information to a service provider or contractor for a business purpose, we enter into a written contract which describes, among other things: (1) the specific purpose which the personal information can be used by the service provider or contractor to perform the services specified in the contract; (2) requires the service provider or contractor to keep any personal information confidential; (3) prohibits the service provider or contractor receiving the personal information from retaining, disclosing, or using the personal information for any purpose other than performing and providing services under the contract; (4) provides us the right to take reasonable and appropriate steps to ensure that the service provider or contractor uses personal information in accordance with contractual terms.
Categories of Personal Information Sold or Shared: We do not sell or share your personal information and will not sell or share your personal information unless we modify this Policy and take additional steps as may be required under the CCPA.
We do not sell or share personal information we know to be under 16 years of age.
California Consumer Rights and Choices
The CCPA provides consumers with specific rights regarding their personal information. This section describes your rights and explains how to exercise those rights. You may submit requests to us as described below and we honor those rights where they apply.
Right to Know: You have the right to request that we disclose Personal Information that it has collected, sold, or shared about you. This includes a request for any or all of the following:
Right to Delete: You have the right to request that we delete any Personal Information that we have collected, sold, or shared about you.
Right to Limit: In certain circumstances, you have the right to limit the use and disclosure of sensitive personal information. Our use of your sensitive personal information is solely for business purposes and not for those purposes for which a consumer may exercise a right to limit the use or disclosure under the CCPA. Therefore, we include this disclosure of information for information purposes only.
Right to Opt-Out of Sale/Sharing: You have the right to direct a business that sells or shares personal information about you to third parties to stop doing so. We do not sell or share any personal information. Therefore, we include this disclosure of information for informational purposes only.
Right to Correct: You have the right to request that we correct inaccurate Personal Information that we maintain about you. Our goal is to keep your personal information accurate, current, and complete.
Other California Privacy Rights: California’s “Shine the Light” law (Civil Code Section § 1798.83) permits California residents who are users of our Sites to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose your personal information for direct marketing purposes.
Under California Civil Code Section 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response. As part of the California Online Privacy Protection Act, all users of our Sites may make any changes to their information at any time by contacting us at [email protected].
How to Submit Requests to Know, Requests to Delete, and Requests to Correct
You may submit a request a Request to Know, Request to Delete, or Request to Correct by either:
Verification Procedures
We are required by the CCPA to verify the identity of individuals who submit a Request to Know, Request to Delete, or Request to Correct. We will take steps to verify your identity before granting you access to such personal information or acting on your request to exercise your rights as outlined below.
A verifiable consumer request must provide sufficient information that allows us to reasonably verify that you are the person about whom we collected information. Whenever feasible, we will verify your identity by matching the identifying information provided by you in the request to the personal information we may already maintain about you. As part of this process, we ask that you provide the following information when submitting your request: name, telephone number, and email address.
You may designate an authorized agent to make a Request to Know, Request to Delete, or Request to Correct on your behalf. If you use an authorized agent to submit a request, we require the authorized agent to provide proof that the consumer gave the authorized agent signed, written permission to submit the request. We may also require you to verify your identity directly with us and you to directly confirm with us that you provided the authorized agent permission to submit the request. We will inform you if we cannot verify your identity.
If we cannot verify the identity of the person making a Request to Know specific pieces of personal information, we are prohibited from disclosing any specific pieces of personal information to the requestor. However, if denied in whole or in part for this reason, we will evaluate the request as if it is seeking the disclosure of categories of personal information about the consumer. If we still cannot verify the request, and the request is denied in whole or in part, we will provide a copy of, or direct you to, our Privacy Policy.
If we cannot verify the identity of the person making a Request to Delete or Request to Correct, we may deny the request and inform the person making the request that their identity cannot be verified.
Response Timing: Upon receiving a Request to Know, Request to Delete, or Request to Correct, we will confirm receipt of the request within 10 business days and provide information about how we will process your request. The information provided will include our verification process and when you should expect a response from us (unless we have already granted or denied the request). In general, we will respond to a request within 45 calendar days from the day the request is received but, if necessary, we may take an additional 45 calendar days to respond to the request. If this extension is needed, we will notify you of the extension and explain the reasons that responding to your request will take more than 45 calendar days.
Response Process: If you have an online account with us, we may deliver our written response to that account along with any requested personal information that may be responsive to your request in a portable and, to the extent technically feasible, readily usable format. If you do not have an account with us, we will deliver our written response and any requested personal information that may be responsive to you by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Limitations: We are committed to responding to requests in accordance with applicable law. However, your rights are subject to certain limitations including, but not limited to, the following:
Non-Discrimination
We will not discriminate against you for exercising any of your CPRA rights including, but not limited to, by:
14. CONTACT US
For more information, or if you have any questions or concerns regarding this Privacy Policy, you may contact us using the information below, and we will do our best to assist you. Please note, if your communication is sensitive, you may wish to contact us by postal mail.
Mail:
TPI Corporation
P.O. Box 4973
Johnson City, TN 37602
Email:
[email protected]
THE SITE IS INTENDED FOR USERS LOCATED IN THE UNITED STATES AND ARE NOT INTENDED FOR USERS LOCATED IN OTHER COUNTRIES, INCLUDING THE UNITED KINGDOM, EUROPEAN UNION, AND EUROPEAN ECONOMIC AREA.
1.INTRODUCTION AND PURPOSE
TPI Corporation (referred to herein as “TPI”, “we”, “us”, and “our”) is committed to protecting the privacy and security of the personal information we may collect, use, share, and otherwise process. We also believe in transparency, and we are committed to informing you about how we treat the personal information that we collect and process.
This Privacy Policy (the “Policy”) describes our practices for handling personal information collected when you visit our website, www.tpicorp.com, or any other websites, portals, platforms, other online solutions, products, or services that link to this Policy (collectively, the “Site”).
BY ACCESSING, VISITING, BROWSING, OR USING OUR SITE, REGISTERING OR SUBMITTING YOUR INFORMATION THROUGH OUR SITE OR OTHERWISE ORDERING OUR PRODUCTS OR INTERACTING WITH US, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY.
2. INFORMATION WE MAY COLLECT
We may collect the following information from you when you visit the Site for the purposes listed below. The information we collect depends upon things such as the nature of our relationship, the method you communicate with us, and the purpose of your interaction with us. We may collect information that could directly or indirectly identify you as an individual from you, your devices, your interactions with our Site, and/or from third party sources.
Contact Information: When you visit or use the Site, contact us via a contact form on the Site, submit a comment or question, or otherwise provide us your personal information, we may collect your first and last name, email address, telephone number, or other contact details.
Account Information: When you create an account through the Site, we may collect additional information such as your name, email address, telephone number, business name, username, password, and security questions to access portions of the Site where such information is required.
Device and Usage Information: When you visit or use the Site, we may automatically collect certain usage or network activity information from your browser or your mobile device, which includes the date and time of your visit, your Internet Protocol (IP) address or unique device identifier, your operating system, domain server, your browser type, responses to advertisements on sites and mobile applications where we advertise, access time, and data about which pages you visit.
Cookies and Similar Technologies: We may use cookies, pixels, and similar technologies as described in the “Cookies and Similar Technologies” section of this Policy.
Geolocation Information: This may include the IP address or other location information transmitted by a mobile or other device (depending upon your settings) when you interact with the Site.
Communications Data: If you contribute to the Site, provide us with feedback, ask us questions, or otherwise communicate with us, in addition to your Contact Information, we will collect the subject matter of your message and any content or other information that you choose to provide.
Professional Relationship Information: This may include business name, professional title, business phone numbers, business address, and contact details of a point of contact for the business.
Other information that you voluntarily share with us to facilitate use of the Site which is not specifically listed here. We will use such information in accordance with this Policy, as otherwise disclosed at the time of collection, in accordance with our applicable agreement with you, or to the extent necessary for providing the Site.
You may choose not to provide us with any personal information, but you may not be able to access portions of the Site that require personal information.
3. HOW WE MAY USE YOUR INFORMATION
We may use the information described above in connection with the following purposes or otherwise to the extent permitted by law:
- Providing Our Site To You: We use your information to provide our products and services to you, which includes making our Site and our content available to you; to serve you the content and functionality you request; to communicate about our Site and responding to your feedback, requests, questions, or inquiries; to enhance your experience and provide you with a more personal and interactive experience; to improve and develop existing and new services, including evaluations of functionality and features and recognizing your devices and remembering your preferences and interactions; to ensure the privacy and security of our Site.
- Operating Our Business: We use your information to operate our business, such as to obtain or maintain insurance coverage, managing risks, obtaining professional advice, to enforce our terms and conditions, to comply with any contractual obligations, to mitigate risks to the privacy and security of our Site and operations, including fraud or phishing detection, to maintain our databases and back-ups; and to manage our relationships with you; to comply with your instructions or requests.
- Communicating With You: We use your information to communicate with you, such as to contact you directly by mail, telephone, email, or other electronic messaging service to in order to respond and provide the appropriate assistance to you; to keep records of our communications with you; to determine user interests; and for usage analytics purposes.
- Fraud, Security, Legal Enforcement and Compliance: We use your information to protect the security and integrity of our business and the Site, such as to enforce our agreements with you, to comply with federal, state, or local laws, to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons, to cooperate with law enforcement agencies concerning conduct or activity that we may believe violates applicable law, and to establish, exercise, and/or defend legal rights or claims, whether in court, administrative, or other proceedings.
- Develop Insights: To develop insights based on the data we’ve collected about you. This includes your transaction data, other financial data, and data from other sources, to help provide Site and a better experience to you.
- Improving Your Experience, Marketing and Advertising: We use your information to tailor our products and services so that they are more relevant to you; to understand your preferences and provide and improve support related to our products and service offerings; to promote and advertise our products and services, including through third-party websites or online services; to assess the success of our marketing campaigns and enhance our marketing efforts; and to conduct research and analysis for marketing, business, and other operational purposes.
- Managing Our Business Relationships: To transact business and manage our business relationships with you, including enforcing our Terms and Conditions, conduct due diligence to assess the financial, reputational, or other risks arising from any relationship or prospective relationship with you.
We may also use your information to accomplish any other purpose related to and/or ancillary to any of the purposes described in this Policy, for which your personal information was provided to us, or for which we have a legal basis under applicable law. We may create, disclose, and otherwise use information as de-identified or aggregated data which, upon aggregation and de-identification, are no longer treated as personal information subject to this Policy.
4. HOW WE MAY DISCLOSE YOUR INFORMATION
We may disclose or share your information described above in the following contexts or as otherwise permitted by applicable law:
- Service Providers: We may share your personal information with our third-party service providers who perform a variety of functions on our behalf or at your direction for the purposes described in this Policy. This includes, but is not limited to, development, administration, and maintenance of the Site, support our provision of the Site requested by you, provide technical support, enhance the security of our Site, marketing, customer service data processing services, and assist with other legitimate purposes permitted by law.
We may also disclose the personal information we collect to our analytics vendors and partners to develop aggregate analytics and business intelligence for our advertising and marketing purposes. For example, we use personal information to create custom audiences and measure the success of promotions.
- Corporate Affiliates: We may share your personal information with our subsidiaries or affiliates, and with their respective officers, directors, employees, accountants, attorneys, and agents.
- Acquisition and Similar Transactions: If we sell, transfer, or otherwise share some or all of our assets in connection with a merger, reorganization, liquidation, dissolution, bankruptcy, or sale of assets, we may disclose your personal information as a part of the assets transferred as a result of the transaction. For example, if another company acquires us, we will share your personal information with that company.
- In Response to Legal Process or Defending Legal Claims: We may disclose personal information as required by law, court orders, subpoena, or other legal process, including to respond to any government or regulatory requests, or if we reasonably believe such action is necessary to comply with the laws.
- Necessary Disclosure: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of TPI, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
- Professional Advisors: We may share your personal information with our attorneys, accountants, and/or other fiduciaries and consultants that need access to your information to provide operational or other support on our behalf.
- With Your Consent or at Your Direction: We may ask, from time to time, if you would like us to share your personal information with other unaffiliated third parties who are not described elsewhere in this Policy. We may disclose your information in this context with your permission or upon your direction.
- Deidentified or Aggregated Data: We may share aggregated information, and information that does not identify any specific individual, such as groupings of demographic data and customer preferences, for compliance with reporting obligations; for business or marketing purposes; and to assist us and others in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, marketing, and/or functionality.
5. COOKIES AND SIMILAR TECHNOLOGIES
Cookies: A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” or “permanent” cookie). “Session” cookies are temporarily stored on your device and only last until they expire at the end of your browsing session. “Persistent” or “permanent” cookies remain stored on your device until they expire or are deleted by you. Local stored objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the website you are visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website. You can block and control cookies using the information noted below. If you block all cookies, certain functionalities on the Platform may not work.
Other Similar Technologies
In addition to cookies, there are other automatic data collection technologies, such as Internet tags, web beacons, pixels (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as you navigate through and interact with a website. For example, pixels are small images on a web page or in an email that collect information about your browser or device and can set cookies. UTM codes are strings that can appear in a URL when you move from one web page or website to another. The string can represent information about your browsing, such as which advertisement, page, or publisher sent you to the receiving website.
Choices About Cookies
Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being stored. Adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, you should review your web browser settings after you have changed your cookie settings.
If you decline the use of cookies that we may use, you may not have access to the full benefits of the Site. Further, your opt-out applies to the web browser you use, so you must opt-out of each web browser on each computer you use. Once you opt-out, if you delete your browser’s saved cookies, you will need to opt out again. In addition, adjusting the cookie settings on the Site may not fully delete all of the cookies that have already been created. To delete them, visit your web browser settings after you have changed your cookie settings on the Site.
6. RETENTION OF PERSONAL INFORMATION
We retain and use your other information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to provide our services, and to enforce our agreements.
We take reasonable steps to delete the personal information we collect when: (1) we have a legal obligation to do so; (2) we no longer have a purpose for retaining the information; or (3) if you ask us to delete your personal information unless we determine that doing so would violate our existing, legitimate, legal, regulatory, dispute resolution, contractual, or similar obligations. We may also delete your information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete personal information, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.
To the extent permitted by law, we may retain and use anonymous, de-identified, or aggregated information for performance reporting, benchmarking, and analytic purposes and for product and service improvement.
7. SECURITY AND PROTECTION OF PERSONAL INFORMATION
We recognize the importance of safeguarding your personal information and we endeavor to maintain reasonable and appropriate physical, technical, and organizational safeguards to protect your personal information against accidental loss and unauthorized access, use, alteration, or disclosure, and to detect fraudulent identity verification activity and mitigate risks concerning your personal information.
While our security measures seek to protect your information in our possession, no security system is perfect, and no data transmission is 100% secure. As a result, while we strive to protect your information, we cannot guarantee or warrant the security of any information transmitted to or from the Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
8. YOUR RIGHTS AND CHOICES REGARDING PERSONAL INFORMATION
Please use the “Contact Us” details provided at the end of this Policy to exercise your rights and choices under this Policy. If you would like to manage, change, limit, or delete your personal information, or if you no longer want to receive any email, postal mail, or telephone contact from us in the future, such requests may be submitted via the Contact Us details at the end of this Privacy Policy. We honor such requests when we are required to do so under applicable law.
Email Opt-Out. If you no longer wish to receive communications from us via email, you may opt-out by clicking the “unsubscribe” link at the bottom of our emails or by contacting us via the “Contact Us” details at the end of this Policy and providing your name and email address so that we may identify you in the opt-out process. Once we receive your instruction, we will promptly take corrective action.
Accuracy and Updating Your Information. Our goal is to keep your personal information accurate, current, and complete. If any of the personal information you have provided to us changes, please update it in your user/account profile, or let us know via the “Contact Us” details at the end of this Policy. We are not responsible for any losses arising from any inaccurate, inauthentic, deficient, or incomplete personal information that you provide to us.
Complaints. If you believe your rights relating to your personal information have been violated, please contact us via the “Contact Us” details provided at the end of this Policy.
9. INDIVIDUAL RIGHTS
To the extent you are a resident of certain U.S. states with comprehensive state privacy laws, you may be eligible for one or more of the following consumer rights where authorized by applicable U.S. state privacy laws. This section provides an overview of these rights which we honor where required by applicable law:
- Right to Access. Subject to certain conditions set forth in the applicable U.S. state privacy laws, you have the right to know and see what personal information we have collected about you and receive a copy of such information in a portable format, purposes for which we collect your personal information, recipients of your personal information to whom we disclose or share, which in some states may include categories of personal information collected, categories of sources of collection, business or commercial purposes for data processing, and categories of third parties with whom we disclose that information.
- Right to Correct. Subject to certain conditions and exceptions set forth in the applicable U.S. state privacy laws, you have the right to request that we correct any inaccurate personal information that we have collected about you.
- Right to Delete. Subject to certain conditions and exceptions set forth in the applicable U.S. state privacy laws, you have the right to request that we delete the personal information we have collected about you.
- Right to Opt-Out. Subject to certain conditions set forth in the applicable U.S. state privacy laws, you have the right to opt out of targeted advertising, profiling, the sale or sharing of your personal information, to the extent such instances occur (as defined under applicable state laws). We do not have actual knowledge that we sell personal information of minors under sixteen (16) years of age.
- Right to Non-Discrimination. You have the right not to be discriminated against for exercising any of your rights under any applicable U.S. state privacy laws.
- Right to Appeal. To the extent the applicable U.S. state privacy laws provide such rights, you may appeal our denial to act on your consumer rights under the applicable state privacy laws within a reasonable time. We will respond within designated period for responding to U.S. data subject requests and may exercise the right to extend this response period (to the extent authorized by applicable state privacy laws).
- Right to Limit Use and Disclosure of Sensitive Personal Information. If any U.S. state privacy laws classify your personal information we collect as “sensitive personal information” or “sensitive data” or other similar terms, we use such data reasonably necessary to provide and perform our services as requested by you or as otherwise permitted by law.
If you have questions or concerns regarding this Section or would like to exercise your consumer rights (to the extent available under applicable U.S. state privacy laws), please use the “Contact Us” details at the end of this Policy.
10. THIRD-PARTY WEBSITES
This Policy only applies to the Site and it does not apply to any third-party websites or applications.
The Site may contain links to, and media or other content from, third parties. These links are to external resources and third parties that have their own privacy policies. Because of the dynamic media capabilities of the Site, it may not be clear to you which links are to external, third-party resources. If you click on an embedded third-party link, you will be redirected away from the Site to the external third-party website. You can check the URL to confirm that you have left the Site.
We cannot and do not (1) guarantee the adequacy of the privacy or security practices employed by or the content and media provided by any third parties or their websites, (2) control third parties’ independent collection or use or your information, or (3) endorse any third-party information, products, services or Site that may be reached through embedded links on the Site. Any information provided by you or automatically collected from you by a third party will be governed by that party’s privacy policy and terms of use. If you are unsure whether a website or application is controlled, affiliated, or managed by us, you should review the privacy policy and practices applicable to each linked website or application.
11. CHILDREN’S PRIVACY
The Children’s Online Privacy Protection Act (“COPPA”), as well as other data privacy regulations, restrict the collection, use, or disclosure of personal information from and about children on the Internet. Our Site are not directed to children under the age of 18, nor is information knowingly collected from children under the age of 18. If you are under 18, please do not use or provide any information on the website or through our Site (including, for example, your name, telephone number, or email address). If we learn that we have collected or received personal information from a child under the age of 18 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it. If you believe we might have any information from or about a child under the age of 18, please contact us via the “Contact Us” details provided at the end of this Policy.
For more information about COPPA, please visit the Federal Trade Commission's website at:
https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule.
12. UPDATES AND CHANGES TO THIS POLICY
We may add to, change, update, or modify this Privacy Policy from time to time. Should this Privacy Policy change, we will post all changes to this Privacy Policy on this page and any such changes, updates, or modifications will be effective immediately upon posting. If we make material changes, we will also notify you through a notice on the homepage of the Site for a reasonable period of time. We may also, in our discretion, notify you of changes to this Privacy Policy via email. The date on which this Privacy Policy was last modified is identified at the beginning of this Privacy Policy.
You are expected to, and you acknowledge and agree that it is your responsibility to, carefully review this Policy prior to using the Site, and from time to time, so that you are aware of any changes. Your continued use of the Site after the “Last Updated” date will constitute your acceptance of and agreement to such changes and to our collection and sharing of your information according to the terms of the then-current Privacy Policy. If you do not agree with this Policy and our practices, you should not use the Site.
13. CALIFORNIA RESIDENTS
The following supplements the information contained in the Privacy Policy, applies solely to all natural persons residing in the State of California (“Consumers”), and is intended to comply with our obligations under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights of 2020, and its implementing regulations (collectively referred to as the “CCPA”). Any terms defined in the CCPA shall have the same meaning when used herein.
Notice at Collection - we collect the following categories of Personal Information from California consumers:
Identifiers
Examples: A real name, alias, postal address, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
Sold or Shared? We do not sell or share this category of personal information.
Personal information described in Cal. Civ. Code § 1798.80(e)
Examples: A name, signature, physical characteristics or description, address, telephone number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information.
Sold or Shared? We do not sell or share this category of personal information.
Commercial Information
Examples: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Sold or Shared? We do not sell or share this category of personal information.
Internet or other similar network activity
Examples: Browsing history, search history, information regarding a consumer's interaction with an internet website application, or advertisement.
Sold or Shared? We do not sell or share this category of personal information.
Geolocation data
Examples: Physical location or movements.
Sold or Shared? We do not sell or share this category of personal information.
Sensory data
Examples: Audio, electronic, visual, or similar information.
Sold or Shared? We do not sell or share this category of personal information.
Professional or employment-related information
Examples: Current or past job history or performance evaluations.
Sold or Shared? We do not sell or share this category of personal information.
Sensitive Personal Information
Examples: Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account, contents of mail, email, and text messages unless the business is the intended recipient of the communication, .
Sold or Shared? We do not sell or share this category of personal information.
**We only collect Sensitive Personal Information for legitimate business purposes appropriate for the use and disclosure of Sensitive Personal Information as defined in the California Privacy Laws, and do not otherwise use it to infer characteristics about you.
Categories of Sources: We have collected the Personal Information in this Privacy Policy form you directly when you provide it to us, automatically as you navigate through our Sites, and from our business partners, as applicable.
Business and Commercial Purposes for Collecting: We have collected the categories of Personal Information listed above for the purposes identified in the “How We May Use Your Information” in Section 3 of this Privacy Policy.
Categories of Personal Information Disclosed for a Business Purpose: We have disclosed the following categories of personal information to third parties for a business purpose during the preceding 12 months:
- Identifiers.
- Personal information described in Cal. Civ. Code § 1798.80(e).
- Commercial Information.
- Internet or other similar network activity.
- Geolocation data.
- Sensory data.
- Professional or employment-related information.
These categories of personal information have been disclosed for a business purpose to the following categories of third parties:
Service providers or contractors (for services such as data analytics, data storage, mailing, marketing and advertising, payment processing, website and platform administration, technical support, security monitoring, and operating systems and platforms).
Third parties with your consent
Prior to disclosing any personal information to a service provider or contractor for a business purpose, we enter into a written contract which describes, among other things: (1) the specific purpose which the personal information can be used by the service provider or contractor to perform the services specified in the contract; (2) requires the service provider or contractor to keep any personal information confidential; (3) prohibits the service provider or contractor receiving the personal information from retaining, disclosing, or using the personal information for any purpose other than performing and providing services under the contract; (4) provides us the right to take reasonable and appropriate steps to ensure that the service provider or contractor uses personal information in accordance with contractual terms.
Categories of Personal Information Sold or Shared: We do not sell or share your personal information and will not sell or share your personal information unless we modify this Policy and take additional steps as may be required under the CCPA.
We do not sell or share personal information we know to be under 16 years of age.
California Consumer Rights and Choices
The CCPA provides consumers with specific rights regarding their personal information. This section describes your rights and explains how to exercise those rights. You may submit requests to us as described below and we honor those rights where they apply.
Right to Know: You have the right to request that we disclose Personal Information that it has collected, sold, or shared about you. This includes a request for any or all of the following:
- The categories of personal information we have collected about you.
- The categories of sources from which the personal information is collected.
- The categories of personal information that we have sold or disclosed for a business purpose about you.
- The categories of third parties to whom the personal information was sold or disclosed for a business purpose.
- The specific pieces of personal information we collected about you.
- The business or commercial purpose for collecting, selling, or sharing personal information.
Right to Delete: You have the right to request that we delete any Personal Information that we have collected, sold, or shared about you.
Right to Limit: In certain circumstances, you have the right to limit the use and disclosure of sensitive personal information. Our use of your sensitive personal information is solely for business purposes and not for those purposes for which a consumer may exercise a right to limit the use or disclosure under the CCPA. Therefore, we include this disclosure of information for information purposes only.
Right to Opt-Out of Sale/Sharing: You have the right to direct a business that sells or shares personal information about you to third parties to stop doing so. We do not sell or share any personal information. Therefore, we include this disclosure of information for informational purposes only.
Right to Correct: You have the right to request that we correct inaccurate Personal Information that we maintain about you. Our goal is to keep your personal information accurate, current, and complete.
Other California Privacy Rights: California’s “Shine the Light” law (Civil Code Section § 1798.83) permits California residents who are users of our Sites to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose your personal information for direct marketing purposes.
Under California Civil Code Section 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response. As part of the California Online Privacy Protection Act, all users of our Sites may make any changes to their information at any time by contacting us at [email protected].
How to Submit Requests to Know, Requests to Delete, and Requests to Correct
You may submit a request a Request to Know, Request to Delete, or Request to Correct by either:
- Calling us at 1-800-682-3398
- Emailing [email protected]
Verification Procedures
We are required by the CCPA to verify the identity of individuals who submit a Request to Know, Request to Delete, or Request to Correct. We will take steps to verify your identity before granting you access to such personal information or acting on your request to exercise your rights as outlined below.
A verifiable consumer request must provide sufficient information that allows us to reasonably verify that you are the person about whom we collected information. Whenever feasible, we will verify your identity by matching the identifying information provided by you in the request to the personal information we may already maintain about you. As part of this process, we ask that you provide the following information when submitting your request: name, telephone number, and email address.
You may designate an authorized agent to make a Request to Know, Request to Delete, or Request to Correct on your behalf. If you use an authorized agent to submit a request, we require the authorized agent to provide proof that the consumer gave the authorized agent signed, written permission to submit the request. We may also require you to verify your identity directly with us and you to directly confirm with us that you provided the authorized agent permission to submit the request. We will inform you if we cannot verify your identity.
If we cannot verify the identity of the person making a Request to Know specific pieces of personal information, we are prohibited from disclosing any specific pieces of personal information to the requestor. However, if denied in whole or in part for this reason, we will evaluate the request as if it is seeking the disclosure of categories of personal information about the consumer. If we still cannot verify the request, and the request is denied in whole or in part, we will provide a copy of, or direct you to, our Privacy Policy.
If we cannot verify the identity of the person making a Request to Delete or Request to Correct, we may deny the request and inform the person making the request that their identity cannot be verified.
Response Timing: Upon receiving a Request to Know, Request to Delete, or Request to Correct, we will confirm receipt of the request within 10 business days and provide information about how we will process your request. The information provided will include our verification process and when you should expect a response from us (unless we have already granted or denied the request). In general, we will respond to a request within 45 calendar days from the day the request is received but, if necessary, we may take an additional 45 calendar days to respond to the request. If this extension is needed, we will notify you of the extension and explain the reasons that responding to your request will take more than 45 calendar days.
Response Process: If you have an online account with us, we may deliver our written response to that account along with any requested personal information that may be responsive to your request in a portable and, to the extent technically feasible, readily usable format. If you do not have an account with us, we will deliver our written response and any requested personal information that may be responsive to you by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Limitations: We are committed to responding to requests in accordance with applicable law. However, your rights are subject to certain limitations including, but not limited to, the following:
- We are only required to respond to Requests to Know twice in a 12-month period.
- A response to a Request to Know may be limited to the 12-month period preceding receipt of the request if it would be impossible, involve disproportionate effort, or the request is for data for a specific time period.
- We are prohibited from disclosing certain specific pieces of personal information in response to a Request to Know including, but not limited to, Social Security numbers, driver’s license numbers, and financial account numbers.
Non-Discrimination
We will not discriminate against you for exercising any of your CPRA rights including, but not limited to, by:
- Denying you goods or services.
- Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Providing you a different level or quality of goods or services.
- Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
14. CONTACT US
For more information, or if you have any questions or concerns regarding this Privacy Policy, you may contact us using the information below, and we will do our best to assist you. Please note, if your communication is sensitive, you may wish to contact us by postal mail.
Mail:
TPI Corporation
P.O. Box 4973
Johnson City, TN 37602
Email:
[email protected]